1. Vapaus FAQ
  2. Additional Services

What is the cancellation coverage and how does it work?

The cancellation coverage increases flexibility and protects you from having to claim your bike if your life situation changes and you have to cancel your lease.

Company-wide cancellation coverage (+ €2/month to the service fee)

You can choose to provide cancellation coverage to all your employees. Cancellation at any time during the lease period costs the employee €260 + possible shipping costs* payable directly to Vapaus. The employee pays the amount directly to Vapaus.

As an employer, you can also choose to cover the cancellation fee. The employer record the details of cancellation coverage in its benefit bike guidelines, from which the employee can check them.

Employee-specific cancellation coverage

If the employer does not offer cancellation coverage, employees can apply for the service directly with Vapaus for €80 when placing their bike order. Cancellation at any time during the lease period costs the employee €260*, so the total price for cancellation is €340 + possible shipping costs*. The employee pays the amount directly to Vapaus.

*) Pick-up of bike from Helsinki, Espoo, Kauniainen and Vantaa €25. The rest of Finland starts from €59.

Note! Cancellation coverage does not apply to so-called overpriced bicycle packages. A bicycle package is considered to be overpriced, the price of which exceeds € 4,901 and the difference has been paid to Vapaus as a downpayment.


You can find the price list for our services here