When the leasing period ends, the customer can redeem the bike with the residual values specified in the agreement between Vapaus and the employer.
If the customer does not redeem the bike, it will return to Vapaus. We'll check that the condition of the bike meets the criteria and mark the bike as returned.
Vapaus orders pick up of the bike. If the bike does not meet the criteria, we will contact the customer and agree on reimbursement of expenses.
Read the bike's return instructions and criteria here.
When the bike is returned to us, our mechanics inspect and maintain it for riding condition and it gets a new life through our Precycled program. 😍